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High Wycombe, January 15st, 2004
- Trend Communications Ltd.
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Synopsis | Functionality
| Benefits | Applications
| Models | Related | About
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On-line solution
for the broadband business management
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Call Centres ¦ Service Providers
¦ Cost saving ¦ Customer Care
¦ ADSL ¦ SHDSL ¦
Copper
test
 lexanet
xDSL is an on-line solution for ADSL and SHDSL Service Providers offering
broadband management and diagnostics including:
Automatic or Manual operation
Copper, xDSL, ATM, PPP, IP verification
Web download speed test
OSS integration using TCP/IP and SNMP
Service qualification and troubleshooting
TAM solution
Full access to CPE, DSLAM, and ISP
ATU-C, ATU-R, STU-C, and STU-R emulation
Flexanet xDSL makes the broadband business
more
profitable and increases customer retention.
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| >Synopsis |
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 Flexanet
xDSL is a system for the remote management of ADSL and SHDSL services.
It reduces the need to dispatch engineers to carry out tests on suspected
faults.
This powerful test system can perform a complete range of single ended
test functions in the customer and service provider directions including
ISP connectivity and authentication.
Above all FlexaNet xDSL is extremely cost-effective and highly flexible
and scalable, and can be integrated into an existing OSS.
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Features and Benefits |
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 FlexaNet
xDSL provides a complete on-line analysis and diagnostic service from a
remote site. It avoids the need for on-site fault diagnosis, reducing time
and cost whilst increasing customer satisfaction. It consists of
multiple test resources operated remotely from a central control site.
Scalable and Open architecture
FlexaNet xDSL can be extended easily, just by adding new Test Heads
and connecting them to TCP/IP network. It can also be integrated through
SNMP into your existing OSS platform.
Automatic or Manual test
Automatic mode or "one button testing" provides a simple PASS/FAIL
result whilst Manual mode provides deeper analysis for experts. In both
cases you can save results for further analysis. Predefined customized
profiles are supported for every type of DSL service.
Service Audit
The increased need for SLA verification requires a transparent and
precise tool. Flexanet xDSL offers an accurate, real-time solution. |
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Functionality |
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xDSL is a multilayer technology that relies on each individual layer operating
both correctly and efficiently. FlexaNet xDSL provides an automatic incident
solution for each layer.
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Copper test. It is important that load coils and copper faults like
split pairs, bridged taps, open circuits, grounds etc. that may be acceptable
for the POTS service but not for the xDSL service, are identified and corrected.
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TDR and DMM.Enables
effective fault finding of the physical layer.
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ADSL, SHDSL set up.By
means of ATU-R, ATU-C, STU-R or STU-C emulation. FlexaNet xDSL simplifies
testing by synchronizing with the DSLAM or the customer modem. It provides
comprehensive line statistics to identify faults and measure DSL performance.
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ATM verification.To
establish performance the BER measurement should be made at the ATM layer
to get a complete picture of the DSL installation. It also verifies the
ATM circuits with F5 OAM loop back cells, step-by-step up to the BRAS.
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PPPoE and PPPoATM.Includes
ISP authentication capabilities.
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IP testing.Experience
has demonstrated that in order to verify the application layers an IP ping
test does not fully test the connections. It also provides IP trace
route facilities with LAN/WAN statistics.
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Internet speed measurement.
Enables you to test the performance of end-to-end service at the http layer,
from the Contents Provider application right to the Customer site.
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Applications |
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The DSL industry is based on economies of scale, so good revenues can
only be achieved with a significant number of customers.
Call Centres
By using FlexaNet xDSL from the moment you receive a new customer order
you can speed up the whole process of qualification and service provisioning.
In a few minutes you will be able to tell the customer that the loop has
been verified and when the broadband access will be available.
Customer Support
Customer care for xDSL services can be now be located anywhere. Just
a telephone and a PC with a TCP/IP connection is all that is required to
provide an immediate answer to customers' queries.
Help Desk
Once the broadband access is installed, your Help Desk can verify the
service immediately after receiving a customer query. This will increase
customer confidence, without the need to dispatch engineers to perform
tests on the network —saving you costs. |
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Models and Modules |
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| > Related Products |
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ALT2000
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Aurora Presto
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Comprehensive copper qualification testing with TDR for all access
and transmission technologies: ADSL, SHDSL, HDSL, ISDN, POTS, E1, T1.
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A revolution in xDSL testing. Provides full multilayer test capabilities.
Has everything you need to install, maintain and troubleshoot xDSL.
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| > Interested in FlexaNet
xDSL? |
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Contact your local Trend representative
infoline@trendcomms.com
Call Trend Communications' Sales on:
International:
China:
Deutschland:
España:
France:
India:
UK:
US:
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+44 (0)1628 503500
+86 1085183141
+49 (0)8932300930
+34 933003313
+33 169355470
+91 2228521059
+44 (0)1628503500
+1 2564610790
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| TrendCommunications |
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Based in High Wycombe, UK, Trend Communications is a wholly
owned subsidiary of Telemetrix plc, a holding company listed on the London
Stock Exchange. Trend is an international company operating in the two
principal markets of communications test equipment and network services.
Trend is a world leader in the supply of Broadband and Narrowband testing
solutions encompassing voice and data products for Gigabit Ethernet, ATM,
Frame Relay, ISDN, V5, xDSL, POTS, SDH, SONET, PDH and IP infrastructures.
Trend Network Services, a separate division, is a leading vendor independent
service organization providing consultancy, installation, maintenance and
specialist technical support for local and wide area networks.
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